Note that it may occur delivery delays due to covid-19.
We hate waiting for lots of things, especially a delivery of cute clothes! We want you to wear and love your Djerf Avenue pieces straight away, so here’s the basics on our shipping and delivery.
Our Australian delivery option is DHL Express and UPS. We ship every package with DHL Go Green and we’ll climate compensate the UPS shipment.
Delivery time and shipping cost.
We want you to get your order as soon as possible. We therefore try to send your goods so you have them within:
– Australia: 2-10 working days (depending on your chosen delivery method)
We reserve the right to extend the delivery time due to customs.
You will receive a tracking number by email for your order, please use this to monitor your shipment so you get it right away. If your package is returned to us we do not stand for the shipping cost to resend your items.
The cost for shipping is free on orders over 340 AUD. The price for shipping may vary depending on your address (country) and shipping option and will be displayed in checkout.
For refunds the customer is responsible for the cost of shipping. If you would like to exchange an item we can provide a returns form for this method. Please see our returns page for more information.
If you receive an incorrect or damaged item, please contact our customer service team immediately.
For any other queries please email [email protected] for assistance.