Free delivery on orders over €190
Fast & climate compensated shipping
Secure payments

DELIVERIES

We hate waiting for lots of things, especially the delivery of cute clothes! We want you to wear and love your Djerf Avenue pieces straight away, so here are the basics of our shipping and delivery. Please note that delivery delays may occur de to covid-19.

SHIPPING PROVIDER

Our European Union delivery options are DHL, FedEx, and UPS. At checkout, you can see the current shipping costs. 

We ship every package with DHL Go Green and climate compensate the other shipping alternatives. 

DELIVERY TIME & SHIPPING COST

We want you to get your order as soon as possible. We, therefore, try to send your goods so you have them within:

  • Europe: 1-5 working days (depending on your chosen delivery method)

We reserve the right to extend the delivery time due to customs

HOW DO I TRACK MY ORDER?

You will receive a tracking number by email for your order, click on the link to see the status of your shipment. Please note that some of these emails may end up in your junk, so take an extra look there if you can’t find your order confirmation.

If your package is returned to us we do not stand for the shipping cost to resend your items.

The cost for shipping is free on orders over 190 euros. The price for shipping may vary depending on your address (country) and shipping option and will display in the checkout. 

RETURNS

For refunds, the customer is responsible for the cost of shipping. If you would like to exchange an item we can provide a return form for this method. Please see our return page for more information.

If you receive an incorrect or damaged item, please contact our customer service team immediately.

For any other queries please email [email protected] for assistance.