Note that it may occur delivery delays due to covid-19.
We hate waiting for lots of things, especially a delivery of cute clothes! We want you to wear and love your Djerf Avenue pieces straight away, so here’s the basics on our shipping and delivery.
Our World wide delivery option is DHL Express. DHL Express is available to all countries. We ship every package with DHL Go Green so we climate compensate your shipping.
All EU countries can choose either DHL Express or Economy Select.
Excluded from this are Cyprus, Iceland and Malta where you can only choose DHL Express.
Some European countries outside the EU can choose Economy Select: Andorra, Guernsey, Jersey, Lichestenstien, Monaco, Norway, San Marino and Schweiz. These countries like every country can also still choose DHL Express.
Delivery time and shipping cost.
We want you to get your order as soon as possible. We therefore try to send your goods so you have them within:
– Sweden: 1-5 working days (depending on your chosen delivery method)
– Scandinavia: 1-5 working days (depending on your chosen delivery method)
– Europe: 1-8 working days (depending on your chosen delivery method)
– USA, Canada and Australia: 1-5 working days
– Rest of the world: 1-7 working days
We reserve the right to extend the delivery time due to customs.
You will receive a tracking number by email for your order, please use this to monitor your shipment so you get it right away. If your package is returned to us we do not stand for the shipping cost to resend your items.
The cost for shipping is free on orders over 2 000 SEK. The price for shipping may vary depending on your address (country) and shipping option.
For refunds the customer is responsible for the cost of shipping. If you would like to exchange an item we can provide a returns form for this method. Please see our returns page for more information.
If you receive an incorrect or damaged item, please contact our customer service team immediately.
For any other queries please email firstname.lastname@example.org for assistance.