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Privacy Policy

This notice details our privacy policy to help you better understand how your information is used, stored and shared when you interact with our website.

When you visit djerfavenue.com

Information we may use:

(1) The approval of cookies on our website

(2) Email address

Purposes:

(1) To provide, update, maintain, improve and protect our website, business and services

(2) To deliver relevant website content and online advertisements

(3) When you sign up for our newsletter

Why we need it:

(1) Cookies will help us improve your experience on our website

(2) To deliver you tailored services, improve your experience and grow our business

(3) We need to have your email address to be able to send the newsletters to you

When you contact us –

Information we may use:

Name, Email address, Telephone number, Correspondence history

ID documentation

Purposes:

(1) To contact, communicate with you and manage all queries through email, telephone and social media

(2) To verify your identity when you request further information based on your rights

Why we need it:

(1) We will always try our best to answers your questions or concerns. We need this information to reply to you

(2) If you want to get to know the information we keep about you, we must make sure to identify you before giving you information so as not to hand it over to the wrong person.

When you make a purchase on djerfavenue.com

Information we may use:

Email address, Full name, Phone number, Shipping address, Billing address, Phone number, Payment information details

Purposes:

(1) So that you can purchase and receive your order

(2) To receive updates about your order via email or SMS

(3) Receive your payments and manage refunds and compensation

Why we need it:

(1) We cannot send your order if we do not get access to this information

(2) In order to know the delivery of your order and to get the avi-number to pick it up at service point

(3) We need to have your payment information in order to send and refund money to you in case of refunds or complaints

Klarna 

In order for us to be able to offer you Klarna’s payment method, we need to share some of your personal information with Klarna, such as contact and order information. We need to do this in order for Klarna to be able to assess whether you can be offered their payment methods and to tailor the payment methods for you.

You can find more information about Klarna here. The use of these data is regulated in accordance with the applicable data protection law and Klarna’s data protection policy.

Other usage

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

If you have further questions about our privacy policy please contact us at contact@djerfavenue.com