Due to Brexit, at the moment it’s a bit more complicated to send packages to the UK from the EU.
We’re working every day to make this process smoother for you.
* VAT (taxes) – You’re paying VAT on our website on orders under 135£ Net. Then you shouldn’t pay any import fees. Orders over 135£ net (162£ with tax) will be tax-free (No VAT) in our store, but you will be charged the 20% VAT cost by the UK customs/transportation company, plus any additional duty fees calculated by the transportation company. This is unfortunately out of our control.
* Custom duties (toll) – Since the UK left the EU, the free trade that is within the EU, is now not applicable. However, since we produce all of our products within the EU, we have a free trade agreement. This means that you shouldn’t pay any customs/toll fees. If you do, the transportation company has handled the package incorrectly. Please reach out to the transportation company and let them know the invoice is not correct. The only cost you should pay is the VAT import fee if your order value was over 135£ net (162£ with tax). Please note that there may be an admin cost connected to the import fee.