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Customer Service

INTRODUCTION

We, Djerf Avenue AB, reg. nr 559196-2245, (“Djerf Avenue”, “we”, “us” etc.), use cookies on our website djerfavenue.com/se (the “Website”). In this policy you will find information about what cookies we use, what they are used for and what choices you can make regarding these cookies.

Together with cookies we also use other techniques such as beacons and pixel tags, all jointly referred to as “cookies”. Such techniques enable third parties to place cookies on the Website and collect information about how visitors use the Website in order for us to optimize our marketing.

Our use of cookies may collect personal data, for more information please see below.

WHAT ARE COOKIES?

Cookies are small text files that are stored on your device (computer, mobile phone etc.) with information when you visit the Website. There are temporary cookies and persistent cookies. Temporary cookies (also called session cookies) are saved on your device until you close the web browser. Persistent cookies are stored with an end date and when this date has passed the cookie is deleted. Cookies can be “first party” or “third party”. First party cookies are placed on the Website by us whereas third party cookies are placed on the Website by a third party, for example Facebook or Google.

Furthermore, cookies are usually segmented into four categories:

  • Necessary/Functional cookies – these cookies are essential for the function of the Website.

  • Preference cookies – these cookies enable the Website to save a visitor’s preferences in relation to e.g. language, currency or from where the user is visiting from.

  • Analytical – these cookies are used to analyze how a visitor uses the Website, for example what parts of the Website it visits or what links it clicks, in order to improve the design and function of the Website.

  • Marketing cookies – these cookies are used to track a visitor’s use of the Website. The information is used for marketing purposes. For example, by knowing what items you have previously looked at we can refine our marketing in a way which we think would be more interesting for you.

COOKIE-PREFERENCES AND CONSENT

Before we can place a cookie on the Website, we must get your consent. Therefore, when you visit the Website from a device for the first time you will be asked to manage your cookie-preferences in our so-called cookie-banner. Your choices will be saved and only the cookies to which you have given your consent will be placed on the Website. Your preference-settings are saved for 365 days. You can change your cookie-preferences at any time.

However, we do not need your consent for placing necessary cookies. Necessary cookies are cookies that are essential for the functioning of the Website.

Please note that your chosen preferences will only relate to the device you are using at the time. Should you use another device for visiting the Website, you must manage your cookie-preferences for that specific device.

If you do not want to allow storing of cookies on your device this can also normally be disabled partly or fully in your browser settings function. In some web browsers you can for example block all cookies, allow only first party cookies, or delete cookies. You can also delete previously stored cookies in your web browser.

Please be aware that if you choose to delete or block necessary cookies it may result in the Website and our services not working properly.

PERSONAL DATA

Our use of cookies may lead to the processing of personal data. By giving us your consent for the use of cookies we may therefore get access to personal data regarding you. For example, if you choose to give your consent to cookies we might save an address that you have provided in relation to an earlier purchase to simplify your next purchase. This would amount to processing of personal data.

Should the information gathered from our use of cookies contain personal data, we will only process such data in compliance with our Privacy Policy, which you can find here

CHANGES TO THIS POLICY

We may update this policy from time to time to reflect changes to the cookies we use or for other legal or regulatory reasons. Please visit this Cookie Policy regularly to stay informed about or use of cookies and related technologies. The date at the end of this policy indicates when it was last updated.

WHAT COOKIES ARE USED ON THE WEBSITE AND FOR WHAT PURPOSE?

Kindly click here to access the detailed information.

CONTACT INFORMATION

If you want to know more about cookies or have any questions, please e-mail us at contact@djerfavenue.com

Last modification date: 30-11-2023