Free delivery over $195 | Shipping from the US


Customer Service

DO YOU SHIP TO MY COUNTRY?

Yes, we ship to the US from our US warehouse in Pennsylvania.

Read more on how shop from our EU warehouse in the FAQ.

DELIVERY TIME

The delivery time varies and ranges between 1 to 5 working days, depending on your shipping provider and chosen delivery method.

When you have chosen your preferred shipping method, the calculated delivery time will be displayed at checkout. As soon as the package has left the warehouse, you'll get an email (Shipping Confirmation) with the tracking link so that you can follow your order.

Please note that we reserve the right to extend the delivery time due to customs.

SHIPPING COST

We offer free shipping on all orders over 195 USD.

Orders below the required amount for free shipping, will get a calculated shipping cost in the checkout.

TRACK YOUR ORDER

To track your order, please use the tracking number that's included in the shipment confirmation e-mail.

If you haven't yet received the shipment confirmation e-mail, it means that your package hasn't been dispatched. You will receive the e-mail as soon as your order has left the warehouse.

Please note that if you don't pick up your order and it's sent back to us, we do not stand for the shipping cost to resend it back to you.

CUSTOMS

For now, we cover the duty when you choose to shop from our EU warehouse. However, this might be changed in the future.

But we don't stand for - and are not responsible for - any other potential shipping related fees or charges that might be associated with importation.

Please read more in our FAQ here, under "Tax & Customs"

For more information about potential fees, we kindly refer you to the transportation company or the customs in your country.

SHIPPING OPTIONS

We provide the following shipping options in the US:

  • Express shipping: 1-2 days

  • Standard shipping: 2-5 days