Extended returns until Jan 16th for all orders placed in December | Free shipping on orders over $200

Customer Service

DELIVERY TIME

The delivery time varies and ranges between 1 to 7 working days, depending on your country, preferred shipping provider and delivery method.

When you have chosen your preferred shipping method, the calculated delivery time will be displayed at checkout. As soon as the package has left the warehouse, you'll get an e-mail with the tracking information so that you can follow your order more accurately.

Please note that we reserve the right to extend the delivery time due to customs.

SHIPPING COST

We offer free shipping on all orders over 200 USD/ 190 EUR/ 340 AUD/ 170 GBP/ 2000 SEK/ 2100 NOK.

Orders below the required amount for free shipping, have a shipping cost that is calculated at checkout and depends on the chosen shipping provider and delivery method.

TRACK YOUR ORDER

To track your order, please use the tracking number that's included in the shipment confirmation email.

If you haven't yet received the shipment confirmation email, it means that your package hasn't been dispatched. You will receive the email as soon as your order has left the warehouse.

Please note that if your order is sent back to us, we won't stand for the shipping cost to resend it back to you.

CUSTOMS

We don't stand for any custom fees and are not responsible for any additional charges that might be associated with importation.

For more information about potential fees, we kindly refer you to the transportation company or the customs in your country.

Do you ship to my country?

We ship to all countries in the world, except for Russia.

SHIPPING PROVIDERS

These are the following shipping providers and delivery methods that we offer in each country:

Sweden

  • Budbee Home Delivery

  • Schenker Service

  • DHL Service Point

  • Budbee Box

Australia, Canada, New Zeeland, Switzerland, UK, Worldwide

  • DHL Express Worldwide

  • UPS Express Saver

Belgium, Denmark, Europe, Finland, France, Germany, Ireland, Netherlands

  • DHL Economy Select

  • DHL Express Worldwide EU

  • UPS Standard

New Zeeland

  • DHL Express Worldwide EU

  • UPS Express Saver

Norway

  • DHL Economy Select

  • DHL Express Worldwide

  • UPS Standard

United States

  • Express shipping - 2 days

  • Standard shipping - 2-5 days

  • Economy shipping - 3-8 days