Customer Service
Extended return policy during the holiday season:
Orders placed after Nov 1st 2024 can be returned until January 8th 2025.
Last day to order before Christmas:
US: December 15th
Sweden: December 13th
EU/ Worldwide: December 13th
Last day to order before New Years:
US: December 23rd
Sweden: December 21st
EU/ Worldwide: December 19th
DO YOU SHIP TO MY COUNTRY?
Yes, we ship within Sweden from our warehouse in Värnamo.
DELIVERY TIME
The delivery time varies and depends on your chosen shipping provider and delivery method.
Usually the delivery takes between 2-3 working days.
When you have chosen your preferred shipping method, the calculated delivery time will be displayed at checkout. As soon as the package has left the warehouse, you'll get an e-mail with the tracking information so that you can follow your order more accurately.
SHIPPING COST
We offer free shipping on all orders over 995 SEK.
Orders below the required amount for free shipping, will get a shipping cost that is calculated at checkout and depends on the chosen shipping provider and delivery method.
TRACK YOUR ORDER
To track your order, please use the tracking number that's included in the shipment confirmation e-mail.
If you haven't yet received the shipment confirmation e-mail, it means that your package hasn't been dispatched. You will receive the e-mail as soon as your order has left the warehouse.
Please note that if your order is sent back to us, we won't stand for the shipping cost to resend it back to you.
SHIPPING PROVIDERS
These are the shipping options that we offer in Sweden:
DB Schenker Service
DHL Service Point
Budbee Box
Budbee Home Delivery
Instabox Box
Instabox Home Delivery