Extended return policy until January 8th | Free delivery over 195£ | Customs duty-free

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Brexit information

Extended return policy during the holiday season:
Orders placed after Nov 1st 2024 can be returned until January 8th 2025.

Last day to order before Christmas:

  • US: December 15th

  • Sweden: December 13th

  • EU/ Worldwide: December 13th

Last day to order before New Years:

  • US: December 23rd

  • Sweden: December 21st

  • EU/ Worldwide: December 19th

DO YOU SHIP TO MY COUNTRY?

Yes, we ship to the UK from our Swedish warehouse.

DELIVERY TIME

The delivery time varies and ranges between 2 to 8 working days, depending on your shipping provider and chosen delivery method.

When you have chosen your preferred shipping method, the calculated delivery time will be displayed at checkout. As soon as the package has left the warehouse, you'll get an email with the tracking information so that you can follow your order more accurately.

Please note that we reserve the right to extend the delivery time due to customs.

SHIPPING COST

We offer free shipping on all orders over 195 GBP.

Orders below the required amount for free shipping, will get a calculated shipping cost in the checkout.

TRACK YOUR ORDER

To track your order, please use the tracking number that's included in the shipment confirmation e-mail.

If you haven't yet received the shipment confirmation e-mail, it means that your package hasn't been dispatched. You will receive the e-mail as soon as your order has left the warehouse.

Please note that if you don't pick up your order and it's sent back to us, we do not stand for the shipping cost to resend it back to you.

CUSTOMS

No Customs Duty

We ship packages to the UK with the . This means that you will not have to pay any customs duty for your order. The price you see in the checkout is the price you pay, there’s no hidden charges or additional fees!

Please see our Brexit Information page above to read more.

If you have any inquiries or need a helping hand, please don’t hesitate to reach out to us at contact@djerfavenue.com

For more information about potential fees, we kindly refer you to the transportation company or the customs in your country.

SHIPPING OPTIONS

We provide the following shipping options in the UK:

  • DHL Express Worldwide

  • DHL Express Economy

  • UPS Express Saver